biy22 Terms and Conditions

These terms and conditions form a legal agreement between the biy22 platform and its users. By using the biy22 website, mobile app, or any of its services, you are considered to have fully agreed to these terms. If you disagree with any part of these terms, please refrain from using our services.

biy22 is an online gaming and sports betting platform operated in English for Bangladeshi users. This platform is operated for entertainment purposes only and is intended solely for adults aged 21 and above.

These terms and conditions must be read together with our Privacy Policy and Responsible Gaming Policy, which form an integral part of this agreement.

2.1 Age Requirement

You must be 21 years of age or older to register and play on biy22. Use of this platform by minors is strictly prohibited. biy22 reserves the right to verify age at any time, and any account found to have provided a false age will be closed immediately.

2.2 Registration Terms

• Each individual may create only one account.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Multiple accounts from the same household, address, or device are not permitted.
• Creating an account in the name of or on behalf of a third party is prohibited.
• If any of your account details change, you must notify us without delay.

2.3 Identity Verification (KYC)

biy22 reserves the right to verify user identity in order to maintain a safe and reliable platform. As part of verification, you may be asked to provide a national identity card, passport, or other government-issued document. Withdrawals may be temporarily suspended until the verification process is complete.

3.1 Security Responsibility

You are solely responsible for keeping your account password and login details secure. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately. Sharing your credentials with any other person is strictly prohibited.

3.2 Account Status

biy22 reserves the right to temporarily suspend or permanently close any account if:

• Evidence of a violation of these terms and conditions is found.
• Fraudulent activity is suspected.
• Evidence of operating multiple accounts is found.
• Money laundering or illegal transactions are suspected.

4.1 Deposit Policy

Funds can be deposited on biy22 via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳200. Deposited funds may only be used for gaming purposes.

4.2 Withdrawal Policy

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests generally take between 30 minutes and 3 hours to process.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be suspended until identity verification is complete.
• Additional verification may be required for suspicious transactions.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). biy22 does not charge any additional currency conversion fees on transactions, however your payment provider's own charges may apply.

5.1 Welcome Bonus

New members can receive a 100% welcome bonus on their first deposit of up to ৳10,000. To claim this bonus, funds must be deposited into the account for the first time after registration.

5.2 Wagering Requirement

Before any bonus winnings can be withdrawn, the specified wagering requirement must be met. The wagering requirement for the welcome bonus is 25x (meaning you must place bets totalling 25 times the bonus amount).

5.3 Bonus Terms

• Bonus offers are valid for a limited time and may change at any time.
• Each promotion may have its own specific terms and conditions.
• The same bonus cannot be claimed more than once.
• A maximum bet amount may apply when using a bonus.
• Any attempt to obtain bonuses fraudulently will result in account closure.

5.4 VIP Program

biy22's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are provided at each tier. As you advance to higher tiers, the cashback amount increases accordingly.

6.1 Fair Play Policy

biy22 is committed to ensuring a safe and fair gaming environment. All our games are protected by SSL encryption and operated using Random Number Generator (RNG) technology, which ensures fair play.

6.2 Technical Errors

Game results caused by technical errors or system failures may be considered void. In such cases, the bet amount will be refunded. biy22 is not liable for any losses caused by technical issues.

6.3 Game Restrictions

Certain games or game categories may be excluded when using specific bonuses. Detailed information will be provided in the terms attached to each bonus offer.

The following activities are strictly prohibited on the biy22 platform:

• Creating or operating multiple accounts.
• Providing false or misleading information.
• Operating an account using software bots, automated scripts, or artificial intelligence.
• Attempting to hack the system or gain unauthorized access.
• Using bonuses or promotions in a fraudulent manner.
• Engaging in money laundering or illegal financial activities.
• Participating in fraudulent activities against other users.
• Operating an account on behalf of a minor or assisting minors in participating in games.

If evidence of any of the above activities is found, the account will be closed immediately and the associated funds may be forfeited. Law enforcement authorities will be notified if necessary.

biy22 is firmly committed to responsible gaming practices. We believe gaming is an entertainment activity and should never be the cause of financial or personal problems.

• Users can set their own daily, weekly, or monthly deposit limits.
• Through the self-exclusion feature, you can temporarily or permanently close your own account.
• If you notice signs of problematic gaming, please contact our support team.
• Use of this platform by anyone under the age of 21 is strictly prohibited.

You can find detailed information and support guidance on our Responsible Gaming page.

Protecting your personal information is our top priority. biy22 uses SSL encryption technology to keep all your personal and financial data secure. We do not sell your information to third parties.

For detailed information on how data is collected, stored, and used, please read our Privacy Policy. Our privacy policy forms an integral part of these terms and conditions.

biy22 accepts no liability in the following cases:

• Losses caused by internet connection problems or disruption of third-party services.
• Losses resulting from unauthorized access or account hacking, where caused by the user's own negligence.
• Financial losses resulting from playing games — gaming is inherently a risk-based activity.
• Service disruptions due to unforeseen circumstances such as natural disasters or government directives.
• Problems caused by faults in the user's own device or software.

In any circumstance, biy22's maximum liability will be limited to the amount of the transaction in question.

biy22 reserves the right to amend these terms and conditions at any time. In the event of changes, we will publish a notification on the platform and state the effective date.

For significant changes, we will endeavour to send advance notice to your registered email address. Continued use of the platform after any changes will be considered acceptance of the new terms. If you do not wish to accept the revised terms, please contact our support team to close your account.

12.1 Closure by User

You may close your account at any time. Please withdraw any remaining balance before closing. Contact our 24/7 support team to request closure.

12.2 Closure by biy22

biy22 reserves the right to close any account without prior notice due to a breach of terms, fraudulent activity, or legal reasons. Any valid balance (if applicable) will be returned after verification, however funds may be forfeited in cases of fraudulent transactions.

For any dispute or complaint, please contact our customer support team first. Our support team is available in English 24/7 and will work to resolve issues promptly.

Once a complaint is submitted, we will begin an investigation. The outcome of the investigation will be communicated by email. biy22 reserves the right to make the final decision on all disputes.

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bangla support available after login

Our support team will respond in Bangla and try to resolve your issue as quickly as possible.

The latest version of these terms and conditions can always be found at biy22.lat/terms-conditions. Previous versions will be sent by email upon request.