21+ | Safe Gaming

biy22 Responsible Gaming:
Your protection is our priority

Enjoy entertainment safely. biy22 always values your health and peace of mind more than the fun of gaming.

Why do we talk about responsible gaming?

biy22 is a safe and trusted online gaming platform in Bangladesh. We believe that online casino and sports betting is purely a form of entertainment — it should never be a sole source of income or a solution to problems in daily life.

Responsible gaming means setting your own limits, playing within a budget and taking breaks when needed. At biy22 we provide various tools and support for every player to ensure a healthy gaming environment, so you can always stay in control.

Following the responsible gaming guidelines is mandatory for all 21+ players on our platform. If you ever feel that your gaming habits are becoming problematic, contact our 24/7 live chat support immediately.

Warning Notice

Online gaming can cause addiction. Be alert if you notice the following signs:

  • Repeatedly placing bets in an attempt to recover lost money
  • Hiding your gaming from family or friends
  • Spending money needed for essentials (rent, food) on gaming
  • Feeling unable to stop gaming

Important Reminders

  • Only play with extra money that, if lost, will not affect your life
  • There is no guarantee of winning — this is entertainment, not investment
  • Avoid gaming while under the influence of alcohol or when under mental stress
  • Set a fixed budget and time limit and stick to them

Our Protective Tools

We provide a number of effective tools to ensure responsible gaming at biy22.

Deposit Limit Setting

Set daily, weekly or monthly deposit limits in your account settings. Once a limit is set it takes effect immediately, and increasing it requires a 72-hour wait, which protects you from impulsive decisions.

Time Limit (Session Limit)

Set a time limit for each gaming session. When the set time is up, you will automatically be prompted to take a break. This is a highly effective step in preventing excessive gaming.

Temporary Break (Time-Out)

If you want to take a break for a few days, use the time-out feature for anywhere from 24 hours to 30 days. During this period your account will be temporarily inactive.

Self-Exclusion

If you want to stay away from gaming for the long term, choose the self-exclusion option. It allows you to close your account for anywhere from 6 months up to permanently. Bonus offers will not be sent while it is active.

Age Verification

biy22 is for people aged 21 and above only. Age verification is mandatory at registration. Minors have no way to create an account or play, and we take every possible measure to ensure this.

24/7 Support Team

Our specialist support team is always ready for any concern about gaming. Contact us in Bengali via live chat or at [email protected] by email. Your information will remain completely confidential.

Signs of Problematic Gaming

Ask yourself the questions below. If more than three answers are "yes", it is time to seek help.

  • Do you often spend more than your budget?
  • Do you repeatedly place bets to try to win back lost money?
  • Is gaming affecting your family or work?
  • Do you game using borrowed money?
  • Do you feel stress or anxiety about gaming?
  • Have your repeated attempts to stop gaming failed?
  • Are you hiding your gaming from family and friends?

The Golden Rules of Healthy Gaming

01

Play for entertainment only

Never think of gaming as a source of income. Every bet is for entertainment only — winning or losing is equally normal.

02

Set your budget first

Decide how much money you will spend before you start playing. Once you reach that limit, stop — no exceptions.

03

Take regular breaks

Take at least a 15-minute break every hour. Give time to family, friends and hobbies outside of gaming.

Deposit Limits and Financial Control

Financial control is the most important aspect of responsible gaming. biy22 has clear policies for deposits and withdrawals.

Minimum Deposit

৳200

The minimum deposit amount via bKash, Nagad, Rocket and bank transfer is ৳200.

Minimum Withdrawal

৳1,000

The minimum withdrawal amount by any method is ৳1,000.

Withdrawal time

30 minutes – 3 hours

Funds are received promptly after approval.

SSL Encryption

256-bit

All your financial transactions are processed with secure encryption.

Financial Responsibility Tips

  • Set a fixed monthly budget for gaming and do not exceed it
  • Never keep your entire salary in your gaming account
  • Avoid making impulsive extra deposits after a loss
  • Lowering a set deposit limit takes effect immediately, but increasing it takes time
  • The history of every transaction is saved in your account — review it regularly
  • Never use money from an emergency fund for gaming

Steps to Getting Help

If you or someone you know is dealing with a gaming addiction problem, follow the steps below.

01

Acknowledge the problem

The first step is to honestly assess yourself. If it feels like gaming is getting out of control, acknowledge it.

02

Contact live chat

Reach out to biy22's 24/7 Bengali live chat support. Our trained team will help you set limits or pause your account.

03

Set account limits

Enable deposit limits, session time limits or self-exclusion via live chat or email ([email protected]).

04

Seek professional help

Consult a mental health specialist if needed. Talk to family and friends — you are not alone.

Age Restrictions and Child Protection

biy22 is strictly for people aged 21 and above only. Protecting minors from online gambling is one of our top priorities.

If there are underage children or teenagers in your household, make sure they cannot access your account. Always keep your login details private and do not forget to log out.

  • Age verification is mandatory at registration
  • Creating an account as a minor is completely prohibited
  • Avoid gaming in front of children
  • Use parental control software on your device
  • Never share your password

If you suspect an underage user

If you suspect that a minor has created an account on biy22 or is attempting to play, notify our support team immediately.

We verify every account and reserve the right to investigate and close any suspicious account. Your cooperation in protecting children is invaluable to us.

Email: [email protected]

Responsible Gaming FAQ

Answers to frequently asked questions about responsible gaming.

After logging into your account, go to the "Responsible Gaming" section in the Settings menu. There you can set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 72-hour waiting period. Contact us via live chat for assistance.

Self-exclusion is a tool that lets you deactivate your own account for a chosen period of time. You can use it for anywhere from 6 months up to permanently. No bonus or promotional emails are sent while an exclusion is active. To enable this, write to [email protected] or let us know via live chat.

A time-out is a short break — typically from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term and must be lifted through a manual request. In both cases, no bets can be placed during the break.

Start by speaking with them in a compassionate way. Offer help rather than pressure. The biy22 support team handles third-party requests confidentially. Reach out via email at [email protected] or through live chat and describe the situation. Seeking professional mental health support is also important.

No. biy22 is strictly for people aged 21 and above only. Age verification is mandatory at registration and creating an account as a minor is completely prohibited. If any irregularity is suspected, we investigate and close the account if necessary.

Healthy gaming habits vary from person to person. Generally, if gaming does not affect your work, family, sleep or health and stays within a set budget, it remains a form of entertainment. It is advisable not to play more than 1-2 hours a day, and avoid playing every single day. biy22's session limit tool can help you stay in control.

Start safe gaming today

Join biy22 and enjoy entertainment with the protection of responsible gaming.

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For players aged 21 and over only. Please play responsibly.